Frequently Asked Questions

View the common questions and answers below but if you still need help you can contact us.

What types of work do you offer? (Clerical, LI, Scientific, Medical)
We have light industrial, administrative and professional, scientific, accounting assignments and more. We work with hundreds of companies, and we always have access to many different assignments. If you’d like to see some of the assignments we are working on now, browse the openings on our Job page.
I am having issues completing my application

We are sorry to hear that you are having trouble completing your application—we can help. Please email us at and someone from our support department will contact you to help you finish your application.

Can I complete my application from my phone? Or is your site mobile compatible?
Our website is mobile responsive. Unfortunately, the application isn’t yet ready for mobile. We are working on this. If it is easier for you, please stop by your local Solutions Staffing office to complete the application on one of our workstations.
Where are your offices located?
We are located in Columbus (OH), Cincinnati (OH), Phoenix (AZ), Tempe (AZ), Scottsdale (AZ), Charlotte (NC), Atlanta (GA) and New Castle (IN). You can find the office closest to you by visiting our Offices page.
Do you require a drug test and background check?
Yes. We are a drug-free workplace, as are most of the companies we serve. We also require a background check before you can be assigned to one of our clients.
What will I need in order to register with your company?
You can fill out the application online if you would like; however, you will still need to make an appointment to interview with a recruiter. We do require all applicants to have 2 valid (U.S. issued) forms of identification. All applicants must be able to pass a drug test, criminal background check, and have either a High School diploma or GED. If you have a resume please email it in advance or bring it with you to your interview.
Do I need to bring my High School diploma or GED with me to the interview?
No, you will not have to bring it with you; however, we do have to be able to call the Department of Education and verify that you do have either a High School diploma or GED.
How do I get my W2?

Instructions for downloading your W2 are provided below. If you have any trouble, please contact us by emailing us at We’ll make sure you get your W2.

If you worked for SOLUTIONS Staffing in 2022, you can print your W-2 from our employee portal beginning January 26, 2023.

  1. If you have already registered on our employee portal and know your login and email, you can login here.
  2. If you have never received a login or password, please call your local SOLUTIONS Staffing branch office to receive a temporary login and password. Once you have your login and password, you can login to the employee portal here.

MES/Managed Employee Solutions

If you worked for MES/Managed Employee Solutions, you can also print your W-2 from our employee portal.

  1. If you have a login and password, you will add the letter “mes” to the end of your existing logon.
  2. If you have never received a login or password, please call your local SOLUTIONS Staffing branch office to receive a temporary login and password. Once you have your login and password, you can login to the employee portal here.
Is it possible to be hired by the employer to whom I am assigned?
Absolutely! We will “get your foot in the door” with many of the best companies in the markets we serve. Being hired full-time is largely due to your performance, attendance, etc. Many of our clients hire employees who are assigned to their account.