Customer Support Specialist

Industry/Division

Customer Service & Call Centers

Location

Phoenix, Arizona

Salary

$40k+ DOE

Job Type

Temp-to-Hire

Why you want this job? Well-established company!

Description:

Exciting opportunity at this well-established insurance and surety company! Since 1995, this company has been dedicated to providing top-quality service, with a focus on exceptional customer service, comprehensive staff training programs, and strong relationships with top insurance carriers. This company will invest in your growth and development by providing comprehensive training and covering the costs of your Property and Casualty (P&C) licensing, including the course, exam, and ongoing education for CEs.

Essential Duties:

  • Provide exceptional customer service by assisting with insurance inquiries.
  • Maintain accurate prospect records in the agency management system.
  • Respond promptly and professionally to incoming electronic customer service requests and inquiries.

Successful Candidates Must Have:

  • Customer service skills gained from prior work experience
  • Excellent time management skills with a high attention to detail
  • Intermediate computer skills including Word, Excel, and eager to learn agency management systems

Staffing Office:

Tempe Admin and Contact Center
1232 Broadway Rd., Ste 216
  • Tempe,
  • AZ
  • 85392