Industry/Division
Customer Service & Contact Center
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Location
Phoenix, Arizona
Salary Type
Hourly

Job Description

Customer Service Representatives – $12-$14/hr

Full and Part-time Positions Available

We are seeking an energetic and motivated Customer Service Representative to interact with
customers to provide information in response to inquiries about products and services and to handle and resolve any issues or concerns that arise. The Customer Service Representative will provide support and service to our clients and internal customers.

Essential Duties

Provide exemplary service that meets and exceeds our customer’s expectations.
Enhance & maintain relationships with realtors, brokers, home builders, and other referral sources to ensure continued growth and referral business.
Will answer phones and monitor live chat in a friendly professional manner.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Confer with customers in order to provide information about products and services, to take orders, or to obtain details of complaints.
Contact customers to respond to inquiries, up to 400 clients a month
Perform any duties/activities assigned by management.

Contact:

In the Scottsdale area, email your resume toscottsdale.jobs@solutionsstaffing.com or call us at (480) 905-1535.